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Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. This article describes the requirements and limitations of using Microsoft Teams in a virtualized environment. Virtual Desktop Infrastructure VDI is virtualization technology that hosts a desktop operating system and applications on a centralized server in a data center. This enables a complete, and personalized, desktop experience for users with a fully secured and compliant centralized source.
Teams in a virtualized environment supports chat and collaboration. And with the Azure Virtual Desktop, Citrix, and VMware platforms, calling and meeting functionality is also supported. Teams also supports multiple configurations in virtual environments. These include VDI, dedicated, shared, persistent, and non-persistent modes.
Features are in continuous development and are added on a regular basis, and functionality will expand over time. Using Teams in a virtualized environment might be somewhat different from using Teams in a non-virtualized environment. For example, some advanced features might not be available in a virtualized environment, and video resolution might differ. The Teams desktop app was validated with leading virtualization solution providers. With multiple market providers, we recommend that you consult your virtualization solution provider to ensure that you meet the minimum requirements.
Review the information in this section to ensure that you meet all requirements for proper functionality. You can download the latest version of Citrix Virtual Apps and Desktops at the Citrix downloads site. You'll need to sign in first. For the latest server and client requirements, see the Optimization for Microsoft Teams article on the Citrix website. VMware Horizon is a modern platform for secure delivery of virtual desktops and apps across the hybrid cloud.
To offer a great end-user experience, VMware Horizon provides media optimization for Teams. This optimization improves overall productivity across virtual desktops and apps, and enhances user experience when calling and meeting using Teams. The required media optimization components are part of the Horizon Agent and Horizon Client by default and there's no need to install any additional plug-in to use the optimization feature for Teams.
To get the latest requirements and instructions on how to configure media optimization for Teams, see the Configuring Media Optimization for Microsoft Teams article on the VMware website. Deciding on which approach to use depends on whether you use a persistent or non-persistent setup and the associated functionality needs of your organization. For a dedicated persistent setup, both per-machine and per-user installation will work.
However, for a non-persistent setup, Teams requires a per-machine installation in order to work efficiently. See the Non-persistent setup section. With per-machine installation, automatic updates are disabled. This means that to update the Teams app, you must uninstall the current version to update to a newer version. With per-user installation, automatic updates are enabled.
Keep the Teams desktop app in your VDI environment up to date. Teams desktop app versions with release dates that are more than 90 days older than the current version's release date aren't supported.
Unsupported Teams desktop app versions show a blocking page to users and request that they update their app. For most VDI deployments, we recommend you deploy Teams using per-machine installation.
To update to the latest Teams version, start with the uninstall procedure followed by latest Teams version deployment. For Teams AV optimization in VDI environments to work properly, the thin-client device must have access to the internet. If internet access isn't available at the thin-client device, optimization startup won't be successful.
This means that the user is in a non-optimized media state. In a dedicated persistent setup, users' local operating system changes are retained after users log off. For persistent setup, Teams supports both per-user and per-machine installation. In a non-persistent setup, users' local operating system changes are not retained after users log off. Such setups are commonly shared multi-user sessions. VM configuration varies based on the number of users and available physical server resources.
For a non-persistent setup, the Teams desktop app must be installed per-machine to the golden image. This ensures an efficient launch of the Teams app during a user session. Using Teams in a non-persistent setup also requires a profile-caching manager for efficient Teams runtime data synchronization. Efficient data synchronization ensures that the appropriate user-specific information such as a user's data, profile, or settings is cached during the user's session.
Make sure data in these two folders are synced:. A roaming folder or, if you are using folder redirection, a caching manager is required to ensure that the Teams app has the runtime data and files required to run the application. This is necessary to mitigate network latency issues or network glitches, which would otherwise cause application errors and a slow experience due to unavailable data and files.
There are a variety of caching manager solutions available, such as FSLogix. Consult your caching manager provider for specific configuration instructions. Excluding these items helps reduce the user caching size to further optimize your non-persistent setup.
Before you deploy Teams through Microsoft Apps for enterprise, you must first uninstall any pre-existing Teams apps if they were deployed using per-machine installation.
Teams through Microsoft Apps for enterprise is installed per-user. Teams is also being added to existing installations of Microsoft Apps for enterprise. Microsoft Apps for enterprise doesn't support per-machine installations of Teams. To use per-machine installation, you must exclude Teams from Microsoft Apps for enterprise. To learn more about Teams and Microsoft Apps for enterprise, see How to exclude Teams from new installations of Microsoft Apps for enterprise and Use Group Policy to control the installation of Teams.
At this point, the golden image setup is complete. This process adds a required registry key to the machine that lets the Teams installer know it is a VDI instance. Without it, the installer will error out, stating: "Installation has failed. Cannot install for all users when a VDI environment is not detected. All users can then uninstall Teams if they have admin credentials.
PowerShell script : You can use the Teams deployment cleanup PowerShell script to uninstall Teams and remove the Teams folder for a user. Run the script for each user profile in which Teams was installed on the computer. There are a variety of virtualized setup configurations, each with a different focus for optimization. For example, a configuration might focus on user density. When planning, consider the following to help optimize your setup based on your organization's workload needs.
In addition to chat and collaboration, Teams on VDI with calling and meetings is available with supported virtualization provider platforms. Supported features are based on the WebRTC media stack and virtualization provider implementation. The following diagram provides an overview of the architecture. If you currently run Teams without AV optimization in VDI and you use features that are not supported yet for optimization such as Give and take control when app sharing , you have to set virtualization provider policies to turn off Teams redirection.
This means that Teams media sessions won't be optimized. For steps on how to set policies to turn off Teams redirection, contact your virtualization provider. We recommend that you evaluate your environment to identify any risks and requirements that can influence your overall cloud voice and video deployment. To learn more about how to prepare your network for Teams, see Prepare your organization's network for Teams.
The chat and collaboration experience works as expected. When media is needed, there are some experiences that might not meet user expectations on the Chrome browser:. If your organization wants to only use chat and collaboration features in Teams, you can set user-level policies to turn off calling and meeting functionality in Teams.
You can set policies by using the Teams admin center or PowerShell. It up to a few hours for the policy changes to propagate. If you don't see changes for a given account immediately, try again in a few hours.
Calling polices : Teams includes the built-in DisallowCalling calling policy, in which all calling features are turned off. Assign the DisallowCalling policy to all users in your organization who use Teams in a virtualized environment. Meeting policies : Teams includes the built-in AllOff meeting policy, in which all meeting features are turned off. Assign the AllOff policy to all users in your organization who use Teams in a virtualized environment.
To assign the DisallowCalling calling policy and the AllOff meeting policy to a user:. If you have an existing implementation of Teams on VDI with chat and collaboration in which you had set user-level policies to turn off calling and meeting functionality, and you're migrating to Teams with AV optimization, you must set policies to turn on calling and meeting functionality for those Teams on VDI users.
You can use the Teams admin center or PowerShell to set and assign calling and meeting policies to your users. It can take some time a few hours for policy changes to propagate. If you don't see changes for a given account immediately, try again after a few hours. Calling polices : Calling policies in Teams control which calling features are available to users. Teams includes the built-in AllowCalling calling policy, in which all calling features are turned on. To turn on all calling features, assign the AllowCalling policy.
Or, create a custom calling policy to turn on the calling features that you want and assign it to users. Meeting policies : Meeting policies in Teams control the types of meetings that users can create and the features that are available to meeting participants that are scheduled by users in your organization. Teams includes the built-in AllOn meeting policy, in which all meeting features are turned on.
To turn on all meeting features, assign the AllOn policy. Or, create a custom meeting policy to turn on the meeting features that you want and assign it users.
Bulk install Teams using Windows Installer (MSI) - Microsoft Teams | Microsoft Docs
If you have bit computers, we recommend installing the bit Teams MSI even if the computer is running a bit version of Office. Install the bit version of Teams only on bit operating systems. If you try to install the bit version of Teams on a bit operating system, the installation won't be successful and you won't receive an error message. MSI files can't be used to deploy updates.
The Teams client will auto-update when it detects a new version is available from the service. To re-deploy the latest installer, use the process of redeploying MSI described below. If you deploy an older version of the MSI file, the client will auto-update except in VDI environments when possible for the user.
If a very old version gets deployed, the MSI will trigger an app update before the user is able to use Teams. We don't recommended that you change the default install locations as this could break the update flow. Having too old a version will eventually block users from accessing the service.
Make sure the computers you install Teams on meeting the requirements listed in Hardware requirements for Microsoft Teams. If a user uninstalls Teams from their user profile, the MSI installer will track that the user has uninstalled the Teams app and no longer install Teams for that user profile.
To redeploy Teams for this user on a particular computer where it was uninstalled, do the following:. The next steps contain information about how to modify the registry. Make sure that you back up the registry before you modify it and that you know how to restore the registry if a problem occurs.
For more information about how to back up, restore, and modify the registry, see Windows registry information for advanced users. You can also use our Teams deployment clean up script to complete steps 1 and 2. The default behavior of the MSI is to install the Teams app as soon as a user signs in and then automatically start Teams. If you don't want Teams to start automatically for users after it's installed, you can use Group Policy to set a policy setting or disable auto launch for the MSI installer.
Enable the Prevent Microsoft Teams from starting automatically after installation Group Policy setting. This is the recommended method because you can turn off or turn on the policy setting according to your organization's needs. When you enable this policy setting before Teams is installed, Teams doesn't start automatically when users log in to Windows.
After a user signs in to Teams for the first time, Teams starts automatically the next time the user logs in. To learn more, see Use Group Policy to prevent Teams from starting automatically after installation.
If you've already deployed Teams and want to set this policy to disable Teams autostart, first set the Group Policy setting to the value you want, and then run the Teams autostart reset script on a per-user basis. Teams won't start until the user manually starts Teams. After the user manually starts Teams, Teams automatically starts whenever the user logs in. So if you've updated a device to the latest version of Microsoft Apps, but Teams hasn't been installed, that is probably expected and not necessarily an error.
It's likely a future update will install Teams. If you're updating your existing installation of Microsoft Apps to Version Build To complete the installation of Teams after the update, either restart the device or have the user log off and log back on.
The date when Teams can start being added to existing installations of Microsoft Apps depends on which update channel you're using. If you don't want Teams to be added to existing installations of Microsoft Apps when you update to a newer version, you can use Group Policy or the Office Deployment Tool. Or, as an alternative, you can let Teams be added, but use Group Policy to prevent Teams from automatically starting when the user signs in to the device.
The following is a configuration. Also, in some situations, doing an Online Repair results in Teams being installed. For example, if Microsoft Apps is configured to get updates from the Office Content Delivery Network CDN and the update channel or version you're using includes Teams as part of the installation.
If your organization isn't ready to deploy Teams and you use Group Policy, you can enable the Don't install Microsoft Teams with new installations or updates of Office policy setting. If you enable this policy setting, Teams won't be installed in the following scenarios for Version or later:. If you want Teams to be installed, but don't want Teams to start automatically for the user after it's installed, you can use Group Policy and enable the Prevent Microsoft Teams from starting automatically after installation policy setting.
By enabling this policy setting before Teams is installed , Teams won't start automatically when the user logs in to the device. Once a user signs in to Teams for the first time, Teams is configured to start automatically the next time the user logs into the device. The user can configure Teams to not start automatically by configuring user settings within Teams or by clearing the Open Teams on startup check box on the sign in screen for Teams.
If you've already installed Teams but you want to use this policy setting to prevent Teams from starting automatically, enable this policy setting and then run this script on a per-user basis to reset the autostart setting for Teams. But even if you enable this policy setting so that Teams doesn't start automatically, an icon for Microsoft Teams will appear on the user's desktop. If devices in your organization are shared by multiple users, be aware that Teams is installed separately for each user that signs into that device.
Installations of Teams average about mb, so hard disk space, as well network bandwidth for updates, might become an issue for these shared devices installed with Teams. In cases where shared devices are used by a significant number of users, you might want to consider not installing Teams on those shared devices.
After Teams is installed, it's automatically updated approximately every two weeks with new features and quality updates. This update process for Teams is different than the update process for the other Office apps, such as Word and Excel.
For more information, see Teams update process. If you're using Version If you don't want Teams included as part of the installation, there is an Office suite install package available that doesn't include Teams. You can also use the install packages for individual applications, such as Word or Excel.
For links to the most current install packages, see Update history for Office for Mac. Some Office plans include Microsoft Apps, but don't include the Teams service.
Even if a plan doesn't include the Teams service, Teams will still be installed with Microsoft Apps, as described earlier in this article.
To prevent Teams from being installed, follow the steps outlined earlier in this article. For Office plans that don't include the Teams service, a free trial version of Teams that's valid for 1 year is available. Your users can start using it when they sign in to Teams. For more information about this free trial version and providing your users access to it, see Manage the Microsoft Teams Commercial Cloud Trial offer.
Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Table of contents Exit focus mode. Table of contents. Note To complete the installation of Teams on new or existing installations of Microsoft Apps, either restart the device or have the user log off and log back on. Note Teams is also included with the following new installations: Microsoft Apps for business, starting with Version , which was released on January 31,
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